Feedback up the Chain

Leaders are under pressure. Competing priorities, nonstop meetings, inboxes on fire. So how do you give feedback to leadership without sounding disrespectful… or tanking trust?

In this episode, Kait and Josie break down a practical, humane playbook for high-stakes conversations: when to speak up, what to say, and how to say it so it lands. We cover timing, tone, body language, emotional regulation, the “No–Feel–Do” framework, and why you should never deliver sensitive feedback by email. We also talk “job hugging” (hanging on to roles in a tough market), The Four Agreements, and how to protect your peace while still showing up boldly.